What we collect. When you book a ride, LiftGuard collects your name, phone number, home address, workplace or school and schedule selection, and payment/billing information necessary to provide the ride.
How we use it. This information is used only to schedule, group, dispatch, and bill your ride, and to send you SMS text updates about your ride (confirmations, payment status, pickup reminders, and receipts).
No sharing or selling. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Data retention. Ride records are retained for business and accounting purposes. You may request deletion of your account information by contacting us below.
Contact. Questions about this policy can be sent to riders@myliftguard.com or (918) 264-8631.
Service description. LiftGuard is a local, prearranged rideshare service operating in and around the Tulsa, OK area, including work and school commutes, everyday errands and regular rides, Tulsa International Airport runs, and long-distance trips to select cities. Commute rides may be shared with other riders traveling a similar route and time. LiftGuard is not a taxi dispatch service.
Booking & pricing. You book and pay upfront, by pass type: Day Pass, One Way, or Weekly Pass for commutes; flat-rate one way or round trip for Airport and Long Distance trips.
Shared rides. By booking, riders acknowledge their ride may be combined with another rider's ride. Riders will be notified before a ride is combined.
Rider responsibilities. Riders agree to provide accurate pickup information and to be ready at the scheduled pickup location and time.
Driver preference. Riders may request a driver preference (e.g. a woman driver) at booking; requests are accommodated when possible but are not guaranteed for every ride.
Insurance & liability. LiftGuard operates under commercial insurance applicable to livery/prearranged transportation in Oklahoma. Riders are transported subject to the limits of that coverage.
Changes to these terms. LiftGuard may update these terms from time to time; continued use of the service constitutes acceptance of the current terms.
Governing law. These terms are governed by the laws of the State of Oklahoma.
By providing your phone number and creating an account or booking a ride with LiftGuard, you consent to receive SMS text messages from LiftGuard related to your account and rides, including a welcome message, booking confirmations, payment status, pickup reminders, and receipts.
Message frequency varies based on your ride activity. Message and data rates may apply.
Reply STOP at any time to opt out of SMS messages from LiftGuard. Reply HELP for help, or contact riders@myliftguard.com or (918) 264-8631.
Carriers are not liable for delayed or undelivered messages.
We ask for as much notice as possible so we can serve every rider reliably.
Contact. Questions about these terms can be sent to riders@myliftguard.com or (918) 264-8631.